Mystery Shopping

Mystery Shopping is a process in which a person visits a retail store, restaurant, bank branch, or any such location with the objective of measuring the quality of customer experience. During a typical task, a Mystery Shopper reviews the requirements of the task, goes shopping, checks the cleanliness of the location, interacts with the employees, asks specific questions concerning a product, possibly makes a purchase, and fills out the survey evaluating and relating to the experience.

We organize secret shopper assignments and consumer satisfaction research studies so retailers can identify ways to improve customer experiences across their stores, Learn more about our mystery shopper services here. We have various types of tasks, join us and complete Mystery Shopping tasks right for you.